Last updated: March 2026
You may cancel your EdgeTrack Lab subscription at any time via the billing portal on your Account page. Cancellation takes effect at the end of the current billing period — you retain full access until then. No action is needed beyond clicking “Cancel subscription” in the portal.
Monthly subscriptions are non-refundable. If you cancel, you will not be charged again and your access continues until the period ends.
If you cancel an annual plan within 14 days of your initial purchase and have not significantly used the service, you may request a full refund by emailing edgetrack@proton.me. After 14 days, annual plans are non-refundable.
If you believe you were charged in error, contact us within 30 days and we will investigate promptly.
Billing questions: edgetrack@proton.me.